Refund Policy
Full Refund
You will receive a full refund in the following cases:
- The summary failed to generate due to a system error
- The uploaded file was unsupported and could not be processed
Not Eligible for Refund
- A summary that was successfully generated and downloaded
- Dissatisfaction with summary content (the service is a study aid)
How to Request a Refund
Send a refund request to: support@summerize.co.il with your order number. Requests are processed within 3-5 business days.