Refund Policy

Full Refund

You will receive a full refund in the following cases:

  • The summary failed to generate due to a system error
  • The uploaded file was unsupported and could not be processed

Not Eligible for Refund

  • A summary that was successfully generated and downloaded
  • Dissatisfaction with summary content (the service is a study aid)

How to Request a Refund

Send a refund request to: support@summerize.co.il with your order number. Requests are processed within 3-5 business days.